Refund policy
30-day returns. You can return most parts within 30 days of delivery for a refund to your original payment method.
To be eligible, a part must be:
- Unused and uninstalled, with no tool marks, scratches or signs of mounting
- In its original, undamaged manufacturer packaging with all hardware and instructions
How to start a return. Email hello@apertureauto.com with your order number. We will send a return authorization and the return address. Returns sent without authorization cannot be accepted.
Return shipping. If we made a mistake (wrong part, or it arrived damaged or defective), we cover return shipping. For any other reason, including ordering the wrong part, return shipping is paid by the customer.
Restocking fees. Some large or special-order items carry a restocking fee of up to 15%. We will tell you the exact amount before you send anything back.
Not returnable: installed or used parts, electrical and electronic parts once the packaging is opened, and fluids or chemicals.
Damaged or wrong items. Please inspect your order on delivery. If anything arrives damaged or is not what you ordered, contact us within 7 days with photos and we will replace it or refund it in full.
Refund timing. Refunds are issued within 5 business days after the return is received and inspected. Your bank may take a few more days to post it.
Fitment. Please confirm fitment before ordering. If you are unsure, send us your year, make, model, trim and VIN and we will check it for you.